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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vince Rada

April 8, 2024

5  out of  5 rating by Vince Rada
"Brittany was a big help and saved me a lot of money on my policy."
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Gerald Mason

March 26, 2024

5  out of  5 rating by Gerald Mason
"Have never had a problem with my agency State Farm Insurance and Steve Basler and office personal."
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Karen Chiswell

March 26, 2024

5  out of  5 rating by Karen Chiswell
"Steve and Matt worked hard to answer all my questions and gave clear detailed advice and answers about which different levels of coverage I was asking about. They were competitive with their prices for 4 insurance policies and I feel confident that I have someone I can go to if I ever need to make a claim. I would highly recommend them for anyone looking for a better insurance experience."
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Stan Zajchowski

March 26, 2024

5  out of  5 rating by Stan Zajchowski
"Very good, service from Tyler.. great help.."
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Cameron Shirk

March 22, 2024

5  out of  5 rating by Cameron Shirk
"Britney was very helpful with answering all of our questions about adding our e-bikes to our policy and made sure she went over everything so we knew the breakdown. She made the process and breakdown so easy and we really appreciated that!"
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Blanca Muniz

March 22, 2024

5  out of  5 rating by Blanca Muniz
"I felt so confident once I walked out of thier office! They walked me through my plan and answered every question I had. I was able to walk in and get an appointment fast. I have a way better plan then I did before and I am paying way less! If you want someone who will work with and make sure you understand what you signing up for this is the best office to go to."
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Geri Gingras

March 16, 2024

5  out of  5 rating by Geri Gingras
"I went in to the office for my consultation a day early by accident. Jenna met with me anyway, re-arranging her morning schedule/ duties to accommodate me. She was so pleasant and informative! That's real, true customer service - hard to find elsewhere."
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Ray Liken

March 13, 2024

5  out of  5 rating by Ray Liken
"I'm lucky I took the time to listen to Iris the other day when she called me to give me a quote on a new policy with State Farm. I wish I heard about the great rates with State Farm years ago. I lost a lot of money going with my old insurance company by not bundling everything in one policy like Iris wanted to do for me. I'm having fun now telling my friends and family what I have saved going with "Jake From State Farm". Lol"
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Nathan Amburgey

March 13, 2024

5  out of  5 rating by Nathan Amburgey
"It's so refreshing to have a person answer every time I call. They make dealing with insurance simple and stress-free!"
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Bill Ross

March 9, 2024

5  out of  5 rating by Bill Ross
"I’m not sure how many decades I’ve been with State Farm but I will never change. And Britney has been great helping me update my information with my mortgage company. Thank You Britney"
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Raymond Inderrieden

March 8, 2024

5  out of  5 rating by Raymond Inderrieden
"I was looking for a different insurance company to insure my car and State Farm answered my request amongst others SF gave me a quote and answered my questions then let think about it for few days no pressure they were great. Thanks now I'm covered. Thanks"
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Precila De La Garza

March 5, 2024

5  out of  5 rating by Precila De La Garza
"State Farm gave me a much lower quote than my existing car and renters insurance. I was very surprised and excited about how much lower they came in at. My representative, Iris, was very courteous of my time, on when to call me. Iris was very knowledgeable about what I needed out of my policy. Thank you!"
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wendel call

February 20, 2024

5  out of  5 rating by wendel call
"My experience with state farm was very good. They were proficient and helpful. They saved me money."
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February 16, 2024

5  out of  5 rating by Richard
"State Farm had already earned my business with a Homeowners policy, nut another company had earned my auto business, I thought. As it turned out the way the agent had gotten me such a competitive rate on my auto insurance was to be creative with the discounts. The coverage was the same, but he had included discounts that I didn't qualify for which saved me over $800. About 6 weeks after I signed the papers and paid the annual premium in full I was notified I didn't qualify for any of the discounts I didn't know the agent had claimed and now owed over $800, which made State Farm now competitive so I now have my home and 2 autos covered by State Farm. Tawsha at the Steve Basler Agence was a pleasure to work with. The savings weren't that large, but she earned my business, the other company didn't."
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Joe Mendoza

February 13, 2024

1  out of  5 rating by Joe Mendoza
"Do not let this person be your agent. The receptionist will call screen you. You can’t speak to Steve and I am the affected party. She is rude and hangs up. Said she notated the account about me. lol. I have the whole conversation recorded is what she doesn’t understand. Stay away from this place!!! Nothing but bad customer service. The receptionist is telling me what to do and she isn’t a licensed insurance agent. How many others are doing so without a license here? Reply to his comment: Not sure what a different country has to do with insurgence here but are you try to get approval? You continue to tell your client that this claim is not covered. Every policy has liability. I also requested a call from you on your website where I put my info in for a call. Still Janet received it. I have your receptionist on recording being rude. Telling me this isn’t covered when it is. Emails from your client saying he was told by you that I need to go claim in my auto loan and it will fall under comprehension and then to have my insurance go recover the loss to get me my money back. Spoke to corporate State Farm and they also agreed it is covered. They red flagged you by the way for lying to your client and then it being told to me. You can fake your lifestyle all you want and send ppl to other countries but I ma Vet and will not be treated this way nor lied to. I go file on my insurance to recoup from you guys will be a burden on me and in hopes they go fight for the money back. All I have to do is use your clients insurance that covered liabilities and file that way. Trust me this isn’t the end. You’re receptionist who you claim is a licensed insurance agent told me it isn’t covered and yet corporate said you guys are lying and running one on me to not have to deal with it. I have all conversations recorded and even informed your receptionist. I have her name and they will confirm is she is license or not. I will also have them check all your employees since you just stated all who work for you are licensed. Thank you for this and we hope to hear from you before we take this further but if not we have enough to verify all I have claimed and make sure what you say about your employees are correct. Cheers!"
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Gatluak Tut Machar

February 2, 2024

5  out of  5 rating by Gatluak Tut Machar
"This is one of the best insurances I ever have.Everything was amazing I really appreciated Steve Basler was the best person he helps me with my signing all the documents with State Farm."
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Mario Echemendia

February 2, 2024

5  out of  5 rating by Mario Echemendia
"Received a quote from Iris and she was exceptional. Although the quote was slightly higher than the rest of the quotes I received, I decided to go with State Farm after hearing great things about them from Iris."
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William Jaquish

January 12, 2024

5  out of  5 rating by William Jaquish
"Astonished is an understatement! I was surprised at the money State Farm saved me in bundling my home, cars and 5th wheel. “Jake” at State Farm is a real thing you’ll save a lot of money and WAY more coverage. State Farm Agent Steve Basler has some great folks working for him and Landon did a great job explaining the importance of our insurance coverage and I’m really happy to be a new State Farm customer!"
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Angie Rubalcaba

January 10, 2024

5  out of  5 rating by Angie Rubalcaba
"They were so helpful."
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Bre'Asia Fore

December 29, 2023

5  out of  5 rating by Bre'Asia Fore
"The staff is amazing! They were able to help me with my insurance policies for my out of state move. Thank you!"
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Tiffany Rickman

December 20, 2023

5  out of  5 rating by Tiffany Rickman
"Always answers my phone calls and questions with a great attitude and the cheapest insurance compared to any other companies"
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Mark Marcus

December 12, 2023

5  out of  5 rating by Mark Marcus
"Britney did an extensive job answering all my questions and researching that which she did not have immediate answers for expeditiously in helping to secure a Condo policy which offered a more competitive rate from my prior one . Steve Basler also did a conference call between the 3 of us to answer more complex questions . This provided the clarity I was seeking. Thank you both and I recommend anyone looking for better rates and service to contact this agency , especially asking for Britney."
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Norma Faller

December 12, 2023

5  out of  5 rating by Norma Faller
"I had a very long but nice conversation with Iris and Brittany. They wanted to make sure I got the coverage I needed at the lowest possible price so I could switch to them."
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Richard Mayo

December 9, 2023

5  out of  5 rating by Richard Mayo
"I contacted Steve's office to shop my son's policies that he had with Farmers. His coverage was really low and the price was very high. Jenna came up with State Farm policies that had way more coverage and saved him $50/month. She was quite helpful and her responsiveness over email was very good. I would highly recommend working with Jenna and Steve's agency."
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Cheryl B

November 28, 2023

5  out of  5 rating by Cheryl B
"I have a change in location coming up and called the office for info and prices. Even tho it was over the Thanksgiving holiday I had a call back in just a matter of hours, with full policy coverage within minutes of opening monday morning. I highly recommended Tawsha for her fast response and thoroughness in getting my policy set up so easily!"